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Information Technogies/ Technical Support

                                + 10 years of experience

Qualified IT professional with variety of software, hardware, and networking knowledge. Attention to customers and information technologies users, user administration in Windows Server 2003 networks, user management ERP systems, network technical support (logical, physical), telephone system support, structured cabling support, hardware and software support team computing, server management, user management in Windows networks, data backup, operating systems support as WIndows, Mac OSX, Ubuntu, installing commercial software, hardware configuration, drivers and new technology management, antivirus tools.

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Pedro Osvaldo Cano Montoya
Technical Support (Help Desk Analyst)